Contact Us

Contact Sunward by phone or fax

Contact Center

Hours:
Mon-Fri: 7:30 a.m. - 6:00 p.m. (MT)
Sat: 8:30 a.m. - 2:00 p.m. (MT)

Livermore, CA Branch
925.245.1645
(If branch personnel are not available to take your call, you will be routed to the full-service Contact Center.)

Fax
505.237.3737
Toll Free 877.256.3737

Schedule an Appointment

Whether you're opening an account or need help with your finances, our team is here to help. Schedule an appointment at a time that works for you.

Send a secure message

To maintain account privacy, we must verify your identity before we can provide account-specific information. Therefore, please call us or send a message from within online banking to contact us with account-specific questions.

Credit and debit phone numbers

Credit Cards

Activate Your Credit Card: 800.527.7728
Lost or Stolen Credit Card: 866.820.4924

If you receive a call regarding a blocked transaction on your personal or business credit card, please call the number provided or 888.918.7313.

Debit Cards

Activate Your Debit Card: 800.947.5328
Lost or Stolen Debit Card: 800.947.5328
If you receive a call regarding a blocked transaction on your personal or business debit card: 800.947.5328

Report suspicious communications

Report suspicious phone calls, email, and texts to: abuse@gosunward.org

Contact Sunward by mail

Sunward
PO Box 23040
Albuquerque, NM 87192-1040